TERMS & CONDITIONS

Terms of Trade
Issued by NZ Coffee Pods: This Terms and Conditions document governs the use of the NZ Coffee Pods web store service. This Agreement can be accessed at any time from the footer of any page of the website. By using the site, you are accepting the following terms and conditions.

Acceptance of Terms
When you access this site, you acknowledge that you have read and agree to the terms described below. If you do not agree to the terms discussed here, you should exit the site and refrain from placing any order.

Contract, Payment and Delivery
Orders will be accepted by NZ Coffee Pods, for delivery in New Zealand and the Pacific Islands only. Payment is to be made in NZ currency. Any contract arising from this site is governed by the laws of New Zealand.

Product Availability
Products may be added to or removed from the website from time to time. While we do not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate.

Pricing
All prices in the shopping areas are in New Zealand dollars (NZ$) and are GST inclusive. Freight charges are added later at the checkout area and payment section of the online shop. Prices may increase or decrease from time to time. Prices shown at the time of purchase are the prices you will pay. Payment is made through PayPal.

Purchasing
Products displayed on the NZ Coffee Pods shopping site can be purchased using PayPal Ltd, providing you secure transaction processing for Visa and MasterCard. Your transaction and credit card details are not entered or recorded on our web site; you will be seamlessly transferred to the PayPal secure service to enter your credit card details for processing. Once we receive confirmation that your transaction has been approved, we will then process your order and ship your goods.

Payment
NZ Coffee Pods is associated with PayPal. NZ Coffee Pods do not collect or store any credit card information. This information is all processed by PayPal. When making a purchase you will be directed to a secure webpage hosted by Pay Pal to enter your payment details.

Delivery
NZ Coffee Pods offer a delivery service which is prompt and efficient and we have identified a range of best value courier, freight and postal services from which we chose. We ship all our online orders through Fastway Couriers or New Zealand Post standard mail delivery. Fastway Couriers will not deliver to P.O. boxes. Our aim is to deliver within 2-5 working days (Monday to Friday). Delivery charges will be added to each order and shown as a separate item before you chose to enter your payment details and send the order to be processed. For orders over $80, shipping charges will not be added.

Should you feel that your goods do not arrive in good condition, please feel free to contact us. Claims for non-delivery must be made within 10 days of order, as tracking beyond this time is not practical. We are not responsible for loss or damage to goods that are delivered to an incorrect address.

Title and Risk
Goods are at our risk until delivered to the address given for your purchase.

Refunds & Returns Policy
Please choose carefully as we do not refund if you change your mind. If you discover any defect in your product, you may return the item you purchase in new condition for a replacement within 30 days of delivery. When replacements are not available we may, at our discretion, provide a complete refund. We’ll notify you via e-mail of the status of the replacement or refund once we’ve received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase after we have received your return. Freight will be refunded where the product is faulty or arrived damaged.

Warranties
Under our guarantee, faulty items that meet our conditions of care and use will be repaired, replaced or a refund will be issued at NZ Coffee Pods discretion. NZ Coffee Pods will repair or replace any goods, which fail to comply with Consumer Guarantees Act 1993. Where the provisions of the Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and in the case of any conflict, the provisions of that Act will apply. Please note that the guarantee does not cover faults arising from:

  • Normal wear and tear
  • Accidental damage or mistreatment

For any claim to be made the item must be sent directly to our warehouse.
NZ Coffee Pods

Limitation of Liability
NZ Coffee Pods are not liable for any direct, indirect, special, incidental or consequential damages or loss of profit arising out of the use, or the inability to use, the products on this site. This includes but is not limited to the loss of data or loss of profit, even if NZ  Coffee Pods was advised of the possibility of such damages.

Use of NZ Coffee Pods web store service by You
Your right to use the web store service is personal to you. You may not authorise others to use the service, and you are responsible for all of your own use of the web store service. You may not download, modify, transmit, or otherwise use any material from the web store service for public or commercial purposes.

Disclaimer
This web store service provides general information about NZ Coffee Pods and the products and services they offer. The information contained in the service has been prepared solely for the purpose of providing information about NZ Coffee Pods, the services and products they offer. NZ Coffee Pods reserves the right to change, delete or move any of the material on the web store service at any time without notice.

Copyright
The material featured on this site is the copyright of NZ Coffee Pods unless otherwise indicated. It may be reproduced free of charge in any format or medium, provided it is used for non-commercial, informational purposes only. This is subject to the material being reproduced accurately and not used in a misleading context. Where any of the copyright items on this site are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged. The permission to reproduce copyright protected material does not extend to any material on this site that is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned. For any other proposed use of the material on this site, please contact the website owner. Explain how and why you wish to use the materials. Please include your name, organisation, telephone number and email address.

Names, images, and logos
The names, images, and logos identifying NZ Coffee Pods and any of its subsidiaries and third parties and their information, products, and services, are proprietary marks of NZ Coffee Pods or third parties. If you have received approval to link to the NZ Coffee Pods website, you may use the logo in conjunction with the link only if you have received prior permission to do so. No other use of our logos, or any third party logos, accessed via this website, is permitted without prior approval from the relevant copyright owner. Requests for permission to use our logos should be directed to the website owner. Explain how and why you wish to use our logo. Please include your name, organisation, telephone number, and email address.

Linking to the website
You must ask permission to link directly to pages hosted on this site. Please contact the website owner. Explain how and why you wish to use the materials. Please include your name, organisation, telephone number and email address.

External links on the website
We are not responsible for the content or reliability of linked websites and listing should not be taken as endorsement of any kind. We have no control over the availability of linked pages.

Website owner information
NZ Coffee Pods owns and operates this website: www.nzcoffeepods.co.nz, and is located in New Zealand.

Contact Details
If you have any queries regarding shopping with NZ Coffee Pods, please email info@nzcoffeepods.co.nz

Policy Changes
Any changes to this policy will be published here.

Disclaimer
This web store service provides general information about NZ Coffee Pods and the products and services they offer. The information contained in the service has been prepared solely for the purpose of providing information about NZ Coffee Pods, the services and products they offer. NZ Coffee Pods reserves the right to change, delete or move any of the material on the web store service at any time without notice.

NZ Coffee Pods makes no representations or warranties, either expressed or implied, as to the accuracy of the information on this website, or its fitness for any purpose whatsoever. In no event will NZ Coffee Pods be liable for any direct, indirect, special incidental, or consequential damages arising out of the use of the information held on this website.

Nespresso and their logos are brands registered by Societe de Produits Nestle SA. Brand names and references of machine models are made solely with the aim of indicating our products compatibility. Our products or company are not associated in any way, nor have been approved and/or sponsored by Societe des Produits Nestle SA or Nespresso SA.